I have 2 possible ideas for resetting the count. Can't guarantee either will work, but it's worth a try. Device reset: Hold down top key and don't release until after the red LED flashes on then off. If that doesn't work, try again by holding down the Volume Up & Down keys together. Connect handset with pc. 3. Open this software its shows booting rom and ask u phone unlock code (note: its not asking mep code just user code).if not phone code inserted then it update rom automatically. 4. Now your handset reboot, then you got mep code (10 left) in network lock section. GSM codes for BlackBerry Q10. Change PIN code - **04* and enter the old PIN code, and twice a new PIN code. Change PIN2 code - **042* and enter the old PIN2 code, and twice the new PIN2 code. Unlock SIM (PIN) - **05* and enter the PUK code and new PIN code twice. Unlock SIM (PIN2) - **052* and enter the PUK2 code and new PIN2 code twice. If you would like to download drivers for BLACKBERRY Q10 you should open the Is It Safe to Format Factory Reset BLACKBERRY Q10? Available options. Hard Reset please subscribeSee written Tutorial And Download Auto-loaders http://destyy.com/qVMRCMFOR Z10STL100-1 follow guide HERE http://www.dsmedia24.com/2018/01/rem Blackberry Q10 & Q5 Autoloader Latest OS10 vit Tutorial Installation Tutorial * Switch off your BlackBerry 10 device * Run the AutoLoader File Share BlackBerry Q10 (SQN100-1) Change device Reset device Learn how to perform a soft and factory reset of the device. Reset This video explains how to perform a reset of the device. Reset 1:36 INSTRUCTIONS & INFO From the home screen, swipe down from the top of the screen to reveal the Device Settings menu. ALTG8B.

how to reset blackberry q10